Return Policy

Cancellation Policy

You may cancel your order within 48 hours of placing it. Refunds will be processed within 3-5 business days to the original payment method.

Return Policy

Returns are accepted within 30 days from the date of purchase. Unfortunately, after this period, we cannot process a refund or exchange.

To qualify for a return, items must be unused, in their original condition, and in the original packaging. Proof of purchase, such as a receipt, is required.

Exceptions:

    • Health and personal care items are non-returnable.

    • Items damaged or missing components not due to our error.

    • Items returned after the 30-day return period may only be eligible for partial refunds.

Refund Process

Once we receive and inspect your returned item, we will notify you via email regarding the approval status of your refund. Approved refunds will be credited automatically to your original payment method within a standard processing period.

Delayed or Missing Refunds

If your refund hasn't appeared yet, please:

    • Double-check your bank account.

    • Contact your credit card issuer, as posting times vary.

    • Contact your bank, as processing times differ.

If you’ve completed these steps and still haven’t received your refund, please contact us.

Sale Items

Only regular-priced products qualify for refunds. Sale items are considered final sale and cannot be refunded.

Exchanges

Exchanges are available solely for items received defective or damaged. Please notify us within 72 hours of receiving a defective or damaged item by email.

Gifts

If the returned item was identified as a gift and shipped directly to you, you will receive a gift credit equal to the item's value. After we receive your returned item, you will receive a gift certificate via mail.

If the item wasn't identified as a gift at purchase or was sent to the purchaser for later gifting, the refund will be sent to the original purchaser, who will be informed about your return.

Shipping Returns

To initiate a return, please contact us.

Customers are responsible for shipping costs related to returning items. These shipping fees are non-refundable.

Delivery times for exchanged items vary based on your location.

We recommend using a shipping method with tracking or purchasing insurance for items valued above $150, as we cannot guarantee receipt of your returned item.